Stone Art Memorial Company - Lackawanna, New York

Stone Art Memorial Company: A Trusted Provider of Memorials

Stone Art Memorial Company stands as a respected and established provider of monument and mausoleum construction services, located at 914 Ridge Rd, Lackawanna, NY 14218, United States. With a dedicated team and a commitment to quality, they cater to families seeking lasting tributes to their loved ones. Their contact number is 716-824-9278, and their website, http://stoneartmemorial.com/, offers a comprehensive overview of their services and portfolio. The company prides itself on its accessibility, featuring a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring inclusivity for all clients.

### Specializing in Memorials and Mausoleums

Stone Art Memorial Company’s core expertise lies in the creation of both monuments and mausoleums. They possess a deep understanding of the artistic and technical requirements involved in crafting these enduring tributes. Their skilled artisans meticulously select materials, ensuring durability and aesthetic appeal. They handle every stage of the process, from initial design consultations to final installation, providing clients with a seamless and personalized experience.

### Client-Focused Approach

Feedback consistently highlights Stone Art Memorial Company's dedication to client satisfaction. Numerous positive reviews emphasize the company’s responsiveness and professionalism. Specifically, clients appreciate the collaborative approach, with representatives readily engaging in discussions to understand individual preferences and memorial wishes. A significant number of clients, particularly those facing difficult circumstances, commend the company’s ability to provide support and guidance during a challenging time. The efficient communication, including email approvals for stone selections, demonstrates a commitment to streamlining the process and minimizing stress for grieving families.

### Operational Excellence and Accessibility

The company’s location in Lackawanna, New York, allows them to efficiently serve clients throughout the region. Their commitment to accessibility underscores their belief in serving everyone with dignity and respect. The provision of a wheelchair-accessible car park and entrance is a tangible demonstration of this principle.

### Positive Reputation and Reviews

Stone Art Memorial Company currently boasts 84 reviews on Google My Business, reflecting a strong and positive reputation within the community. The average customer rating is 4.8 out of 5, a testament to the quality of their workmanship and service. While specific details from individual reviews aren’t repeated here, the common threads point towards exceptional customer service, attention to detail, and the creation of beautiful, lasting memorials. The experience shared by one client regarding a mother’s headstone exemplifies this, detailing a swift and organized process, readily accommodating an out-of-town client’s urgent needs. The meticulous communication and careful oversight showcased by Cindy, a key representative, further solidifies this positive perception.

### Key Features and Services

* Monument Design and Fabrication: Creating custom monuments tailored to individual preferences.
* Mausoleum Construction: Building permanent and dignified resting places.
* Material Selection: Offering a wide range of materials, including granite, marble, and bronze.
* Professional Installation: Ensuring secure and aesthetically pleasing placement of memorials.
* Consultation Services: Providing guidance and support throughout the entire process.
* Wheelchair Accessibility: Commitment to inclusivity and ease of access.

Stone Art Memorial Company’s dedication to quality, combined with their client-focused approach and accessibility features, makes them a reliable and respected choice for families seeking to honor their loved ones with a meaningful and enduring memorial.

👍 Reviews of Stone Art Memorial Company

Maureen D.

5/5

Stone Art did a phenomenal job for selecting, ordering, and delivering the head stone for my Mother. They readily met with us and everything was very orderly and quality. Being out of town, making arrangements quickly was important, and Stone Art met the challenge. I strongly recommend working with Stone Art; we worked with Cindy, and she was phenomenal. Additionally, the correspondence was impeccable; letting us approve the stone via email when it was ready, letting us know when the head stone was delivered, etc. Very satisfied customer.

Barbara R.

5/5

Stone Art Memorial was so understanding during this difficult time. We tried to do the stone a couple months after our loss. Their advice was to wait, to give it time. They were right. They did a beautiful job trying to include all our ideas. I highly recommend them.

Kathleen B.

5/5

I am very grateful for the kindness and craftsmanship of this grave stone. I picked out the style and design of the top hat and angel i wanted. I couldn't have done this without the help of Stone Art employees. They were very friendly, kind hearted to my specials needs I was an out of towner and was coming to town for a family gathering, and asked them if they could please try too have it place in the Elma NY cemetery for my arrival when I came back to Buffalo NY. Also it was done! I was so happy to get the call from them too say they could do it, because they had so many other cemetery too work with.

Kathleen
from Michigan

Kate H.

5/5

I worked with Chris to design my dad’s footstone and I couldn’t recommend her enough. She was incredibly helpful in choosing the stone and design, and everyone I encountered at Stone Art Memorial was helpful and compassionate. The end result was absolutely beautiful. I highly recommend choosing Stone Art Memorial.

Toni

5/5

I am very pleased with their craftsmanship and their efforts to please me. I highly recommend Stone Art.

Gerald K.

5/5

Stone Art did an excellent job for me at a very reasonable cost. I recommend them to others.
Jerry Kelly

Carol H.

5/5

Everyone was kind and very helpful. The stone is beautiful, family and friends commented on its beauty and craftsmanship. Thank you

Susan R.

5/5

My sister passed in May 2023 and I took care of the arrangements. When I needed a grave marker I didn't think to go anywhere but Stone Art Memorial, and I am so glad I did. I was greeted with compassion and understanding and was helped through every step of the process. I was encouraged to take my time and Laura made some suggestions that were so helpful. There was also chocolate therapy available. Once I made my choice and placed the order, I was kept informed as to the progress of the stone and the approximate time frame. I was informed when it was ready and delivered to the cemetery. Everyone I encountered throughout this process was kind, compassionate and professional. They treated me and my family with respect, and I truly appreciated that.