Sylacauga Ace Hardware - Sylacauga, Alabama

Sylacauga Ace Hardware: A Premier Home Improvement Resource

For individuals and families residing in Sylacauga, Alabama, and the surrounding areas, Sylacauga Ace Hardware stands as a dedicated and comprehensive provider of hardware, home improvement, paint, and tool supplies. Located at Address: 214 W Fort Williams St, Sylacauga, AL 35150, United States, this establishment offers a uniquely personalized shopping experience, distinct from the larger, more impersonal big-box retailers. The store’s phone number is Phone: 2568612450, and visitors can explore their offerings and store details further on their website: Website: acehardware.com.

Specialties and Product Range

Sylacauga Ace Hardware distinguishes itself through a broad and thoughtfully curated inventory. It’s more than just a hardware store; it’s a hub for all things related to home improvement and outdoor living. Customers can expect to find a substantial selection of:

• Paint: A wide variety of paints, stains, and primers, catering to both professional and DIY projects.
• Tools: A comprehensive range of hand tools, power tools, and equipment from leading brands.
• Hardware: Fasteners, plumbing supplies, electrical components, and a vast assortment of other essential hardware items.
• Home Improvement Supplies: Lumber, roofing materials, insulation, and decorative items to assist in any renovation or construction endeavor.
• Grilling & Outdoor Living: Recognizing a strong local interest, the store maintains an impressive display featuring Big Green Egg grills, grilling accessories, Traeger smokers, and other outdoor cooking equipment. They are even a licensed dealer for Bad Boy mowers and Stihl chainsaws – a significant advantage for residents seeking reliable lawn care solutions.

Customer Service and Amenities

Beyond its product selection, Sylacauga Ace Hardware prioritizes exceptional customer service. Staff members are known for their helpfulness and willingness to assist customers with their needs. Several features enhance the shopping experience, including:

• In-store pick-up: Offering convenient pickup for online orders.
• On-site services: Providing services such as key cutting and paint mixing.
• Wheelchair-accessible car park and Wheelchair-accessible entrance: Ensuring accessibility for all patrons.
• Service guarantee: Demonstrating confidence in the quality of their products and services.
• Quick visit: Designed for efficient shopping, allowing customers to quickly find what they need.
• Credit cards, Debit cards, NFC mobile payments: Accepting various payment methods for customer convenience.

Community Engagement and Reputation

The store’s Average opinion: 4.6/5, reflecting overwhelmingly positive feedback from the Sylacauga community. The company boasts 46 reviews on Google My Business, which highlight the excellent customer service and knowledgeable staff. Customers frequently praise the store’s helpfulness, willingness to provide advice, and overall positive atmosphere. There are numerous accounts of employees going above and beyond to assist customers, such as patiently demonstrating product features or guiding shoppers to specific items. The specialized display for grilling equipment, including Big Green Egg grills, Traeger smokers, and a wide array of accessories, is frequently mentioned as a particularly valuable feature. The fact that they are a licensed dealer for Bad Boy mowers and Stihl chainsaws is another significant draw for local homeowners and landscapers. Essentially, Sylacauga Ace Hardware is viewed as a valuable asset to the community, providing not just supplies, but also expertise and a welcoming environment. The commitment to accessibility, with wheelchair-accessible facilities, further underscores their dedication to serving all residents. They've cultivated a reputation as a place where customers feel valued and supported throughout their home improvement projects.

Contact Information and Location

To reiterate, Sylacauga Ace Hardware is strategically located at 214 W Fort Williams St, Sylacauga, AL 35150, United States. Potential customers can easily reach the store by phone at Phone: 2568612450, or through their website: Website: acehardware.com. The store's convenient location within Sylacauga makes it readily accessible to residents throughout the region.

👍 Reviews of Sylacauga Ace Hardware

Geo T. (.

5/5

Excellent customer service! I'll never shop at a big box again. They have an excellent display for Big Green Egg, all types of grilling accessories, and Traeger smokers. Plus, they're a licensed dealer for Bad Boy mowers & Stihl chainsaws!!

Angela T.

5/5

Our cashier was so helpful and kind as to show us where the item we were looking for was, and then she waited on us. I really like the store and will be going back.

Joe M.

1/5

I did not like how employees stared and just kept asking questions on the radio for someone to come help me at the Stihl aisle for a 30-dollar chain that I bought 4-6 months before for my chainsaw, and now y'all don't have it anymore. I'd rather take the trip to Talladega since no one in that store knows what they're doing or knows what type of chain for my chainsaw, even though it's a common 16 in. bar 0.43. 55 link. It's convenient to drive there; it's helpful unless it's Stihl-related. This store needs to train some people right.

Colin S.

5/5

Great service helping me find the products I need.

Christopher H.

5/5

The service was excellent and the staff was very helpful and gave great suggestions.

Deb J.

5/5

I looked everywhere and could not find what I needed. I went to Ace and they had a selection to chose from. The young lady that helped me was so very helpful and kind This will be my go to store from now on.

Dana S.

5/5

Came in to purchase a specific Stihl chainsaw and they had the model in stock. Hayden was extremely helpful and has become a go to person in this store for me. He explained everything well, and made sure I fully understood the saw. This location has always been very helpful when shopping the store.

Kumari S.

5/5

I’m glad Sylacauga has a Stihl dealer! Can’t wait for the zero turn lawnmower to drop during the summer of 2025.