The Portland Group - Middletown - Middletown, Connecticut

The Portland Group, located at Address: 180 Main Street Extension, Middletown, CT 06457, is a well-established plumbing supply store that has been serving the community for many years. They can be reached at Phone: 08520016.

Their website, theportlandgroup.com, provides additional information about their products and services. The Portland Group specializes in providing a wide range of plumbing supplies, making them a one-stop-shop for all your plumbing needs.

Characteristics and Location

The Portland Group is known for its excellent customer service, knowledgeable staff, and ethical business practices. Many customers have been loyal to the company for over 25 years, which speaks volumes about their level of satisfaction. The company is conveniently located in Middletown, CT, with wheelchair accessible parking and entrance, making it easily accessible to everyone.

Recommended Information

When visiting The Portland Group, customers can expect a service guarantee, and they can pay using credit or debit cards. The company has received 10 reviews on Google My Business, with an average opinion of 3.3/5. Some of the reviews highlight the company's great customer service, knowledgeable, ethical, and professional staff.

Recommendation

If you're looking for a reliable plumbing supply store with excellent customer service, then The Portland Group is an excellent choice. Their knowledgeable staff can help you find the right products for your needs, and their wheelchair accessible parking and entrance make it easy to visit the store. You can contact them through their website, theportlandgroup.com, or by phone at 08520016. We highly recommend The Portland Group for all your plumbing supply needs.

👍 Reviews of The Portland Group - Middletown

Erick Granados

5/5

Great customer service, knowledgeable, ethical, and professional. I being a happy customer for the last 25 years. Keep up the good work people.

Chris Bates

1/5

My experience with this store has been very rude and unprofessional. I bought a product from them that was damaged new in box. I called the store to get a replacement and was told they couldn’t help me… but due to the work I needed I offered to come an just buy a new one and I’d be there in 10 min (5 minutes before close) an was told no problem. As I arrived on the time I said the place was locked up an no one to be found. I found this experience rude an unprofessional and I will be doing all business somewhere else from here on out.

SMF

1/5

I am a homeowner. I went in today with a simple question about sink aerators where I wanted to purchase a replacement but the person behind the desk started to help me and then spent 10 minutes ordering a $20 part for a customer he knew over the phone and answering misc telephone calls. Then when he went to help me no apologies, just told me to go ask a plumber. He didn't seem knowledgeable and overall was very unhelpful and couldn't care and I won't go back there again because there are other options around including online.

Joseph Shook

1/5

Would be nice if y’all didn’t waste peoples time by leaving closed stores on google 🤦🏻‍♂️

Jenny Mandeville

1/5

Can I give a zero star rating? My husband was told he couldn't be helped. The guy working said " I can't bother to help you, I am a warehouse dealer. And walked away from my husband. Seriously!!

Matt Zadroga

5/5

Great place good work crew they got there!

Annie Carrier

5/5

Darlene Etheridge

5/5