The Sewer Camera Center - Laguna Hills, California

Call T. D. L. -. A. D.

Went with this company because from my understanding was that the heads are interchangeable. So i spent $3700. The head with that line is too big to fit in the washer drains, so then I purchased the mini head ($1200). To my surprise they are not interchangeable. I would have to rewire everything. So the only reason I went with this company in the first place was not worth it. And they will not take the return. So now I am out of $1,200. I would not recommend using this company. Recommend going else where.

Monika C.

CUSTOMER BEWARE: This business received a Goldak leak detector from us back in 2017. They were paid for the repair and they NEVER returned the equipment to us. When we didn't hear from them for a while we figured that they were still repairing the equipment. A few months later they told us that the equipment was abandoned and they sent it to their manufacturer. Odd, so we told them to return the leak detector to us and they said that it was too late. Of course they claim that they tried to reach us many times to pick up the tool, but somehow they were unable to get a hold of us? REALLY? We manage a 24/7 business there is no way anyone cannot get a hold us us, impossible. The owner is not very pleasant to deal with, told me that they don't babysit their customers. Needless to say, we will be taking them to court finally. I will be updating once the process takes off.

G R. (.

We purchased one of their cameras, then made the mistake of having them retrofit an existing camera that we had. After months of waiting and investing over $2000 and having to have it shipped back twice because it did not work properly this process took over a year thank goodness that we have multiple cameras. They have an excuse for everything we will never in May I repeat never do business with this company again with that type of customer service I don't know how the warranty will ever stand up the time good luck, this is a typical buyer beware situation.

Keith K.

I have had great experiences with Josh at The Sewer Camera Center. I have had a couple issues with my sewer camera and my monitor over the years from normal wear and tear. Everytime I have been taken care of by Josh with quality quick service. I appreciate all that you do for me and my company Josh. Thank you for everything!!!

Jorge G.

Josh was Great, very helpful and always looks into helping the customer. Even as stressful as I can be he kept his composure and made me feel welcomed. Thank you for your guys help defiantly will recommend you guys. Plus a few months ago he sold me a raptor jetter twin motor and I LOVE IT.

Payless P. H.

The video camera we purchased from them is junk. This will be the third repair on the unit in just over a year. The LED lights went out so they upgraded the Led lights. The upgrade lights lasted 2 uses. Now the camera will be down yet again for repair. The spring had a kink in it after a few uses. We sent the spring back but that was not covered. We bought a new spring for $20 and it kinked on the 2nd use. The video picture is poor quality at best. The camera is color but it does not show color well at all. We will not recommend SoCal Sewer Equipment (Pro-Built Tools) to any other businesses. We will be going back to Gen Eye. Remember good things are not cheap and cheap things are not good.

Josh D.

Our company had a sewer camera that was not responding. SoCal studied it and replaced what was needed, since our cable had gotten a little bend in transport they fixed that as well as a courtesy. I would highly recommend this company. They kept in contact with us and did a super job! I would give them a 5 star for sure!

sewer M.

i recently bought two uses sewer cameras from a tool rental place.both cameras needed repair.I called these folks because they're a service repair shop that serviced pro built tools sewer cameras.Im all the way in Indiana these folks are in California, so instead of me shipping the units out which would have cost around $350 , they were able to diagnose the problems over the phone and told me what replacement parts I needed.they sent me the parts I needed ,explained how they needed to be installed and voila' a little while later and they're working great. I wouldn't hesitate to use their service again.they were honest ,knowledgeable and easy to work with.I appreciate their knowledge and valuable time spent helping me out of a jam.

Sincerely Neace Sewer