Thomas Watch Repair - Pleasanton, California

Thomas Watch Repair: Your Trusted Local Watch Service Center

Located at Address: 4615 First St #120, Pleasanton, CA 94566, United States, Thomas Watch Repair is a reliable and trusted local watch repair service center that has been serving the community for many years. With a Phone: 9258720108 and a website at thomaswatchrepair.com, they are easily accessible for anyone in need of watch repair services.

Watch Repair Services

Thomas Watch Repair specializes in watch repair services. They can handle various watch brands and models, from vintage to modern, ensuring your timepiece is in good hands. Their services include battery replacement, band repair, crystal replacement, and more. They also offer watch cleaning and maintenance services to keep your watch running smoothly.

Customer Service and Accessibility

Thomas Watch Repair stands out for its exceptional customer service. According to many reviews, the owner, Thomas, is described as dependable, friendly, and always ready to help. He offers a warm welcome to his customers and is committed to providing quality service. The business also offers an on-site parking facility and is wheelchair-accessible, making it convenient for all customers to visit.

One notable example of Thomas' commitment to customer satisfaction is his 'honor system' for watch resizing. A customer praised this service, saying, "Thomas recently sized my mom's gift watch and offered an 'honor system' where she can bring it back and re-size if needed: 'just tell me I sized it for her and I will re-size it for no additional cost'"

Community Reviews

With 93 reviews on Google My Business, Thomas Watch Repair maintains a high average rating of 4.9/5. Customers often commend the quality of service, dependability, friendly atmosphere, and local convenience. One customer expressed their satisfaction, stating, "If you've been looking for a local watch repair, the search stops here"

Why Choose Thomas Watch Repair

• Specializes in watch repair services
• Exceptional customer service
• Wheelchair-accessible and on-site parking
• Dependable and friendly atmosphere
• Highly-rated by the local community

If you're looking for a professional, reliable, and friendly watch repair service in Pleasanton, CA, Thomas Watch Repair is the place to go. With their commitment to quality service and customer satisfaction, your watch is in good hands.

👍 Reviews of Thomas Watch Repair

Renee M.

5/5

If you've been looking for a local watch repair, the search stops here! Thomas is wonderful. He recently sized my mom's gift watch and offered "an honor system" where she can bring it back and re-size if needed: "just tell me I sized it for her and I will re-size it for no additional cost". He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependably, friendly and local. Wow - Thank you Thomas! I've finally found my watch guy!

Brad C.

5/5

I popped into Thomas Watch Repair thinking my Seiko watch was broken, meaning the stop watch was "not working properly". I was asking for assistance and possibly repair of the watch. I love this watch but don't wear it often. Thomas explained, very politely, that my watch was fine but I misunderstood how to use it correctly. He then explained the operational details to me in detail and sent me on my way, no charge. I am just overwhelmed by his honesty and professionalism. This level of customer support is virtually unheard of in this day and age. So, I highly recommend if you need and service or repairs to your watch please support this small local business. No, i don't work there, I am not family related, and no I am not being paid for this review. I'm just telling you the truth !

Suhaas S.

5/5

This place truly deserves a six star rating! He was incredibly helpful, especially when I had many questions about my watch. He took the time to explain everything patiently and fixed it for me, ensuring it was in perfect working order before I left. To top it off, they refused any payment for the service! It was a small but incredibly kind gesture. They even allowed me to bring my scooter inside while they worked on my watch. If you need your watch repaired, this is definitely the best place to go!

Steve C.

5/5

Thomas is wonderful! He has serviced my omega sea master for the last six years. Both changing batteries and helping me change bands, adding links and subtracting links. He’s a good man with a great business I drive all the way from San Ramon just to see him.

J M.

5/5

Wonderful place to get my watch repaired. Best customer service ever! A large array of watches. Go just to see what’s available! Close parking too!

Len Y.

5/5

Not only is Thomas an expert in watch repair, but he is also honest. He explained what is needed and my options. He installed my antique watch glass cover, removed the dead battery-- for free. He was highly recommended by a reputable jewelry store in castro valley.

シTacticalMecha

5/5

Excellent and quick service. Very friendly as well. I will continue to come back for all of my future watch repairs! Highly recommend

Ana B.

5/5

I had a great experience! I went in for a battery change, and it was super quick. The staff was really friendly, and I’ll definitely be coming back!