U.S. Bank Branch - Surprise, Arizona

U.S. Bank Branch

Esta sucursal de U.S. Bank se encuentra ubicada en 13753 W Bell Rd, Surprise, AZ 85374, Estados Unidos.

Los clientes pueden contactar a esta sucursal por teléfono al 6234743200 para obtener más información o realizar transacciones bancarias.

Especialidades

• Banco

Esta sucursal ofrece una variedad de servicios bancarios, incluyendo depositos, retiros, transferencias y más.

Otras atracciones cercanas

• Drive-through
• Wheelchair-accessible car park
• Wheelchair-accessible entrance

La sucursal está diseñada para ser accesible para personas con discapacidad, con un estacionamiento y entradas accesibles para sillas de ruedas.

Opiniones

Esta sucursal ha recibido 3.8/5 estrellas en Google My Business con 35 reseñas.

👍 Reviews of U.S. Bank Branch

Katrina T.

1/5

A teller gave our money to somebody with the same name with a completely different account number (I guess this bank looks up accounts by names and not account numbers ) and made us file a police report, including my time , money , etc. spent, had to open a new account, put holds on other information thinking it was somebody stealing money from us and fraud. Put all our direct deposits to a new account. For the police to tell us they gave out our money to somebody with the same name and did not look up the account number (police has the withdrawl slip that is nothing like our account number) . And when I say this went on for 3 months!! Not only did it take that long for us bank to get back to us, they lost our forms I filled out, this branch manager has not once reached out to apologize. And yes, I will be talking to legal.

Chris P.

5/5

When in to the US bank in surprise to get some Korean won and Isai was very helpful. Appreciate all the association from the Surprise branch.

Mary K.

5/5

I worked with Ricky on some accounts for the family and he was extremely helpful and worked with me through the whole process. I can't thank him enough! Excellent service!

Gary S.

1/5

I really do enjoy this institution's credit card products. They have great rewards programs. However, I was recently overcharged at a restaurant. The gratuity was entered as $150 instead of $15. An honest mistake I hope, but I had trouble contacting the restaurant to get this corrected so I contacted US Bank to open a dispute.
The representative I spoke to seemed to have an understanding of the situation and agreed that it seemed obvious what had happened, but when this case went to the team that does the investigation they were completely useless and did nothing to validate the charge. The restaurant never responded to the case so US Bank closed it and reversed the credit they had given me.
I eventually went back to the restaurant and spoke with a manager whom was able to check their POS system and found my transaction and corrected the discrepancy.
This has made me seriously consider closing my credit accounts here. Not sure I can trust US Bank to protect me when needed.

David M.

5/5

Been with them 20 years, would never bank anywhere else.

Tiffany

1/5

Just sat in the drive thru for 15 minutes with no acknowledgement from staff. They weren’t going to close for another hour and we could see people walking around inside. We pressed the call button three times. The car behind us left before we got helped. If we hadn’t already sent our check and info through the tubes, we would have left too. When we finally caught the eye of someone on staff, they didn’t offer any explanation but told us we’d be taken care of shortly. Waited another few minutes and finally got helped.

Kyron K.

5/5

This branch has quality personal banking. Tellers and branch managers super helpful. They give the feeling of small town banking. They remember your name when you walk in the door. Great products and options when it comes to checking and loans.
This bank should be the benchmark of banking nation wide. I highly recommend this branch because of the outstanding service!

MYCHELLE S.

5/5

My brother banks with us bank. He’s on the road a lot & I take care of most of his banking. US Bank rocks. 5 stars in my book. The bank people are always nice & friendly. And they treat me with the upmost respect. When I get $$$$$ coming in-US Bank is where I will put my $$$$$. Thank you for letting me believe in banks again.