Valencia BMW - Valencia, California

Address: 23435 Valencia Blvd, Valencia, CA 91355.
Phone: 12009111.
Website: valenciabmw.com.
Specialties: BMW dealer, Auto parts store, Auto repair shop, Car accessories store, Car dealer, Used car dealer.
Other points of interest: In-store shopping, Onsite services, Delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Oil change, Repair services, Checks, Credit cards, Debit cards, Credit cards, On-site parking.
Opinions: This company has 3702 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Valencia BMW

12009111

Valencia BMW, located at Address: 23435 Valencia Blvd, Valencia, CA 91355, is a well-established dealership that offers a wide range of BMW vehicles and services. With a rich history in the automotive industry, this dealership has built a reputation for providing top-notch customer service and an unmatched car buying experience.

As a full-service BMW dealer, Valencia BMW provides a comprehensive range of services that cater to all your automotive needs. These services include new and used car sales, auto parts, and accessories, and repair and maintenance services. With a vast inventory of both new and pre-owned BMW vehicles, you can be sure to find the car of your dreams at this dealership.

Their auto parts and accessories store offers a wide range of genuine BMW parts and accessories, ensuring that your car stays in top condition. Their team of expert technicians can help you with any repair or maintenance services you may need, from routine oil changes to complex repairs. They also offer checks, accept credit and debit cards, and provide on-site parking for your convenience.

Valencia BMW is committed to providing an exceptional customer experience. They offer onsite services, delivery, and wheelchair-accessible facilities, including an entrance, parking lot, restroom, and seating. These features make the dealership accessible and convenient for all customers.

The dealership has received an impressive average opinion of 4.5/5 based on 3702 reviews on Google My Business. This is a testament to their commitment to providing excellent customer service and a positive car buying experience.

Reviews of Valencia BMW

peng deng

5/5

I had an amazing experience at this large and professional BMW dealership today when picking up my new 540i. Jerry, my dealer, provided professional and patient service throughout the entire process. Despite the fact that we come from different linguistic backgrounds, Jerry made every effort to communicate in the simplest and most effective way possible.

When we encountered an issue with insurance, he didn’t just leave it to me to figure out but proactively sought safe and efficient solutions. He always tried to provide a range of options, making the process stress-free so I could focus on choosing the car I loved the most.

The chocolate in the store was great, and the manager, Kevin, was very friendly. Highly recommend this dealership for an exceptional experience!

Eric Vargas

1/5

Left my 2015 BMW M3 with their service department for a major service which lasted 10+ days to come back and find they curbed the BBS LM wheel along with the front bumper. They tried to stage to vehicle in a manner so I wouldn't notice it upon pick up! See photos...

I started the claim with dealership upon inspection at pick up. The service director accepted the claim without any hassle, but now they are attempting to ignore my repair estimates.

Update as of 1/10/2025:

Dealership continues to ignore me. I’ve sent multiple follow up emails to the their GM, service director, and service advisor.

This is a very sketchy place to take your vehicle for service. I even discovered at pick up that the M3’s mileage at check-in and the mileage at check out were off by nearly 200 miles! I took photos. Will post those soon…

I’ve documented all incidents with my insurance company and legal action will likely be next course of action. Filing report wirh BAR as well.

Cameron Hernandez

5/5

⭐️⭐️⭐️⭐️⭐️

I had an outstanding experience at Valencia BMW, all thanks to Edwin Lopez. I was sold a 740I all blacked out! Edwin went above and beyond by assisting me on his day off. His dedication and professionalism were remarkable, making the entire process seamless and enjoyable.

Edwin's knowledge, patience, and commitment to customer satisfaction truly set him apart. He didn't just sell me a car; he ensured I was comfortable and informed every step of the way. His exceptional service reflects a level of excellence that every dealership should aspire to have.

I strongly believe Edwin should be considered for a managerial position. With his skills and dedication, he has the potential to successfully manage an entire dealership. Thank you, Edwin, for making my car buying experience at Valencia BMW unforgettable!

Josue Hernandez

5/5

Edwin is the guy! I Live in OC so was a little difficult to get the car. Edwin made it smooth and we did the whole deal over phone and text. They even delivered it with a full tank and detailed! Got a good price and with the help of Mathew finance manager as well. Thanks guys, wife and I love the car!

Manuel Chavarin

5/5

Stopped by this weekend to purchase a vehicle for my wife, the experience exceeded my expectations. We were helped by Edwin who went above and beyond to make sure all questions were answered and made us feel at home. Big Thanks to Edwin and the BMW Valencia Team! Will definitely be back hopefully sooner than later. Happy New Year.

jadin young

5/5

Edwin helped me out here and was super informative and helpful! He made the process go by really quickly. Really happy with my car! Edwin came on his day off because I needing the car urgently and he was very understanding.

Frank Guardado

3/5

I recently took my 7-month-old BMW X5 50e to the service department because a message indicating "Oil level past maximum" kept popping up. Despite scheduling an appointment, the service team couldn't replicate the message during their inspection and sent me on my way.

However, the message reappeared before I even got home and has continued to do so every day since. I feel they didn't put in enough effort to diagnose the issue, given that it resurfaced the same day. I'm taking it back this coming Monday. Let's see if they manage to find the problem this time.

Colby Clegg

5/5

I'm from out of town, but was staying nearby for a few days. I've had the idea of a manual transmission sports car in my mind for a while, and BMW leads the pack with what they offer. The website showed a few options in stock, so I submitted an inquiry in the morning regarding an M2.

I was quickly contacted, and set up an appointment for the afternoon. Now, here is where things could have really gone south: when I showed up, the salesperson I had been texting all morning, quickly said hi and disappeared. He clearly hadn't given two thoughts to what I had inquired about, and in fact it turned out the website was wrong and the M2 was not available! I was rather annoyed at that point.

However, Greg, the sales manager, quickly stepped in and started chatting with me. He linked me up with Alex, who was quite friendly and passionate about the cars. And while they didn't have the M2 available, they did have a manual transmission M4, which they quickly brought around for me to see.

Long story short, I drove it, loved it, and bought it. The rest of the process was very smooth, and in the end, I would call my overall experience 5 stars.

As a side note, back home our BMW dealership is infamous for their unwelcoming attitude. Greg and Alex broke that mold, and were really great to work with. Although Valencia is far from home, I'd gladly consider travelling down again in the future to work with them again.