WASTE CONNECTIONS OF ARIZONA - APACHE JUNCTION RECYCLING FACILITY - Apache Junction, Arizona

William Wood

You guys seriously suck. Like seriously. You should be embarrassed of the job do. The drives should be embarrassed and their family’s should also be embarrassed. You throw more trash around the neighborhood than you pick up. It’s insane!!! I don’t know how you guys are even in business. This company is literally a trash company. Not to mention leaving everyone’s trash bins thrown all over the place! Hey if you hate your job that much you do the bare minimum find a new job!!!

Nick C

My experience..........
The picture is the location of the door to the business office. The customer service was phenomenal! I was in and out and greeted with the friendliest of staff who had me in and out in about 5 minutes with a receipt. The yard was impeccably clean and easy and safe to maneuver your way through to the office. Ive always had outstanding experiences with drivers in our neighborhood with driving safe and being courteous and cognizant of their responsibilities being part of our lives. Regardless of who owns the checkbook that signs the paychecks the people are awesome and always have been as I've used them in personal and business. Thank you RAD.

Ashley Wagner

*UPDATE*
I've still been trying to get my new trash can. The first encounter they told me my trash can needed to be out from 6 AM To 6 PM(which I will admit, to took in after 4 PM.. but I am up for work at 5 so it was out)
Come Thursday.. out all day, no one picks it up.
Come following Monday.. no one PICKS IT UP.
I called.. do you know what they said? "Your trash can was not out at the end of the street"

Been trying for over 2 weeks to get ahold of you all. I've sent in multiple inquiries and 4 phone calls to get a new trash can. The agent says next business day but can confirm that is not the case. impossible to speak to a new can. I called and canceled. NEVER WILL DEAL WITH YOUR COMPANY AGAIN.

Maria Moore

What's up I spend all this time separating my recyclable and for the last month Right Away Disposal is throwing all recycling in trash truck. They are not even sending a recycling truck out anymore. What about our earth and keeping it clean.

Josh “Josh” Stephenson

I spoke with a representative today named Melanie that gave me spectacular customer service. I needed to schedule a bulk pickup, and their website is having some issues, so Melanie scheduled it for me. She was thorough, professional, courteous, and a pleasure to work with. I have had problems with Right Away Disposal in the past, but service like what I received today makes me think that they have turned over a new leaf. Thank you, Melanie.

d.c. williams

We wanted to take a moment to express our deep appreciation for the exceptional customer service we recently received.

Your outstanding efforts and unwavering commitment to helping us during our challenging situation has left our family with a lasting impression of gratitude.

Despite the difficulties we faced, the dedication and genuine care that you took really made us feel valued as customers, and your commitment to our satisfaction was evident throughout all of our interactions.

The dedication and willingness to extend yourself beyond the call of duty to demonstrate your genuine commitment to making a positive difference in the lives of your customers, is truly commendable.and we are truly grateful for the outstanding service you provided.

It is quite clear that your strive for excellence, has to be an inspiration in the daily activities in the environment of your field of customer service.

Your remarkable efforts of  kindness, patience, and exceptional service does make a significant impact and deserves to be fully recognized.

Please promise to keep up the exceptional work, as it truly makes a difference in the lives of customers whenever unforeseen assistance is needed.

Your outstanding service not only resolved our problem, but it also restored our faith in the power of exceptional customer service

Once again, Jessica, with heartfelt appreciation, thank you so much for going above and beyond.

Crystal Alirez

Truck men are a 5 if I could leave call center a score it would be a 0 I just wanted to reach out and leave a message about The help we received today regarding our bulk pick up. We moved into our new home November 2022 since we have moved in we have scheduled 2 bulk pickups with the call center. The 1st time we thought maybe we made a mistake it we were new to the area. Our trash was not picked up,per driver it was not scheduled but I know I talked to someone. Moving forward now February I made sure to call 3 weeks in advance to make sure our bulk pick up would be picked up today they came through said we did not have a date scheduled ONCE AGAIN.This was very frustrating as you can imagine being we've pulled out our trash twice and no one picked it up. Jesse was nothing but amazing and great contacted the center who stated they didn't have a pick up reserved knowing the issue we had last time,noticed our frustration and offered to come back after his pick UPS if he had room and take our trash. Jesse did come back and take the trash and we are extremely greatful that he did. He was on truck 511 and also had 2 other gentlemen with him but I didn't get there names. I would like to say thank you to them as well. I'm sure it has to be frustrating for the guys on the truck who come out to do their job and maybe something was not scheduled correctly through call center or not put in ,Whatever the situation may be they have to face us customers when we are upset and it's not fair to them. I am greatful for the gentleman from truck 511 who went above and beyond to make sure we didn't have yet another bad customer service experience!!!

Pamela DeVore

Had an issue with my pick up on Tuesday. Neither my garbage or recycle cans were completely emptied. I called yesterday and the customer service rep said she would look into it. I did not get a callback by end of the day so I called again today. Woman that I spoke with today was very responsive, said she would contact dispatch and call me back. She did within 20 minutes and said put the cans back out and they would pick up tomorrow. So am am pleased with their responsiveness.